This Privacy Policy describes how NightWorld Entertainment Kft. ("NightWorld", "we", "us", or "our"), registered at Király utca 12, 1061 Budapest, Hungary (Company registration: 01-09-987654, VAT: HU28934561), collects, uses, stores, and protects your personal information when you use our website fluxarcgames.com and related services.
1. Data Controller
NightWorld Entertainment Kft.
Király utca 12, 1061 Budapest, Hungary
Email: info@fluxarcgames.com
Phone: +36 1 456 7890
2. Information We Collect
We may collect the following categories of personal data:
- Identity data: name, username, date of birth (for age verification, 18+).
- Contact data: email address, phone number, billing address.
- Transaction data: ticket purchases, payment method (processed by third-party providers — we do not store full card numbers).
- Technical data: IP address, browser type, device information, cookies (see our Cookie Policy).
- Usage data: pages visited, search queries, venue preferences, reviews submitted.
- Marketing data: newsletter subscription preferences.
3. How We Use Your Data
We process personal data for the following purposes:
- Providing access to venue listings, events Budapest, and ticket booking services.
- Processing payments via Visa, Mastercard, PayPal, Apple Pay, and Google Pay.
- Sending service-related communications (booking confirmations, event reminders).
- Marketing communications where you have opted in (newsletter, promotions).
- Improving our platform, including AI assistant interactions.
- Complying with legal obligations under Hungarian and EU law (GDPR).
- Preventing fraud and ensuring platform security.
4. Legal Basis for Processing
Under GDPR, we rely on: (a) contract performance for ticket sales; (b) legitimate interests for analytics and fraud prevention; (c) consent for marketing and non-essential cookies; (d) legal obligation where applicable.
5. Data Sharing
We may share data with: payment processors, email service providers, analytics partners, venue partners (for ticket validation), and authorities when legally required. We do not sell personal data to third parties.
6. International Transfers
Data may be processed within the EEA. Transfers outside the EEA use Standard Contractual Clauses or equivalent safeguards.
7. Data Retention
Account data: retained while active + 3 years. Transaction records: 8 years (Hungarian tax law). Marketing data: until unsubscribe. Cookie data: per Cookie Policy.
8. Your Rights
Under GDPR you have the right to: access, rectification, erasure, restriction, portability, objection, and withdrawal of consent. Contact info@fluxarcgames.com. You may lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH).
9. Security
We implement SSL encryption, access controls, and regular security reviews. No method of transmission is 100% secure; we cannot guarantee absolute security.
10. Children
Our services are intended for users aged 18 and over. We do not knowingly collect data from minors.
11. Changes
We may update this policy. Material changes will be notified via email or site banner. Continued use constitutes acceptance.
12. Contact
Questions: info@fluxarcgames.com or +36 1 456 7890.